CIMB Niaga Digital Banking Service Ready To Serve Customers During Eid Holiday 2023

JAKARTA - Welcoming Lebaran 2023, PT Bank CIMB Niaga Tbk. (CIMB Niaga) will prepare services through digital banking facilities. This is done because branch office services will be off from 19-25 April 2023.

With this service, customers can still enjoy the ease of banking transactions from anywhere and anytime. So activities during the Eid holidays can run smoothly.

CIMB Niaga Chief of Network & Digital Banking Budiman Tanjung said that the convenience of CIMB Niaga digital banking services can be enjoyed by customers through various channels, such as the OCTO Mobile digital banking app, internet banking OCTO Clicks, ATMs, CRM, CDM, EDC, and Digital Lounge.

Next, for corporate customers, CIMB Niaga provides banking services via internet banking BizChannel@CIMB and mobile banking BizChannel@CIMB Mobile.

"CIMB Niaga is committed to continuing to provide optimal services for all customers, including the Eid al-Fitr holiday. For banking transaction needs, customers can take advantage of the newly improved OCTO Mobile digital banking app," he said through his official statement, Wednesday, April 19.

Budiman said that all activities of the CIMB Niaga branch office would not operate on 19-25 April 2023. Likewise, BI-RTGS, BI-SSSS, and BI-ETP services were closed during that period.

Meanwhile, Digital Lounge services spread across malls and residential areas in various cities of Indonesia continue to operate on schedule.

Meanwhile, operational transfer activities through BI-FAST services will still be carried out according to the applicable schedule, which is operating 24 hours 7 days.

Customers can access BI-FAST services via OCTO Clicks, BizChannel@CIMB, BizChannel@CIMB Mobile, and Gateway@CIMB (Direct) or use real-time online transfers for other channels.

Customers who need information or explanation regarding CIMB Niaga services and products, can also access the CIMB Niaga Service 14041. Branch office services will resume normal operations on Wednesday, April 26, 2023.