JAMBI - Ombudsman RI Jambi Province Representative during January-March 2023 has received as many as 66 reports from the public regarding public services. As many reports have complained about services at the village government level. Head of Assistant Inspection of the RI Ombudsman Report Representative for Jambi Province, Indra, said that from the most reported reports, the village government followed by the National Land Agency (BPN). The most reported maladministration reports are procedural deviations and protracted delays. "If the village is related to staff maladministration, many village officials have been dismissed without procedures by the village head (kades), while in BPN there are many protracted delays, many services whose completions are not time-appropriate," he said, quoted by ANTARA, Tuesday, March 21. Of the 66 reports that came in, his party has completed about 50 percent, while the rest are still in the process. Indra also invited all parties to work together to supervise and remind in order to realize excellent public services in Jambi Province.
Meanwhile, in 2022, the Indonesian Ombudsman Representative for Jambi Province received 199 reports from the public and 188 reports have been completed. In 2022, the most reported cases of maladministration were allegations of procedural irregularities, 76 reports, 52 protracted delays and none of them provided 14 reports and abuse of authority. eight reports.
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