Zoom Launches Many New AI-Based Features, Can Reduce Meeting Results

Zoom has again added many new features to its smart assistant based on Artificial Intelligence (AI), Zoom IQ. (photo:doc. zoom)

JAKARTA - Zoom has again added many new features to its smart assistant based on Artificial Intelligence (AI), Zoom IQ. One of these features is the result of its partnership with OpenAI.

Zoom IQ has actually used AI to provide user with meeting information through chapters, highlights of the recording, and action items.

But now, the company is one step ahead by integrating a powerful OpenAI generative Big Language Model (LLM) or AI.

If the user is late for a meeting, Zoom IQ can summarize in real time what was missed and ask questions. Using text instructions, the tool can generate a brainstorming using Zoom whiteboard tools.

Zoom IQ can also generate meeting recaps, action items, post and summarize threads in Team Chat, the Zoom version of Slack, if the user stays away from the computer and returns to multiple messages.

Then, when the user's Zoom account is integrated with emails and calendars, the tool can draw relevant information into the meeting agenda or create an email draft.

The company said it would begin rolling out Zoom IQ emailwriting and emailwriting next month, which only applies to customers by invitation. Meanwhile, the new Zoom IQ meeting summary feature will be more widely available later.

Lastly, Zoom has also added another new feature called Huddles, described as a virtual shared workspace that supports videos. The company says this feature is globally available.

By building its AI capabilities, it is likely to come in Zoom's response to new features that its main competitors, Google and Microsoft, have added to their productivity apps. This was quoted from The Verge, Wednesday, March 29.