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JAKARTA - In this era of increasingly advanced technology, a generative AI chatbot has become one of the increasingly booming technologies. AI-generative chatbots are programs that are able to generate responses and answers automatically, can even create new content. This technology can be a solution to simplify and accelerate customer service, and provide an increasingly personal experience of interacting.

Gemative AI is a type of artificial intelligence technology that utilizes machine learning and deep learning to produce new and unique outputs or results. In the context of chatbots, generative AI acts as a brain capable of processing information and providing responses automatically.

The benefits of a generating AI chatbot are numerous. For example, a generating AI chatbot can accelerate and facilitate customer service. Chatbots can provide quick and accurate answers to every question or problem faced by customers.

In addition, a generating AI chatbot can also provide an increasingly personal interacting experience. Chatbots can recognize user preferences and habits, and can create new content based on data provided by users.

However, like other technologies, generative AI chatbots also have advantages and disadvantages. The main advantage of a generating AI chatbot is its ability to automatically generate new content, which makes the experience of interacting more personal and unique.

However, the shortcomings of this technology are the level of accuracy that still needs to be improved. Sometimes chatbots can provide inappropriate or less accurate responses, especially when facing complex questions or problems and cannot be answered properly by the program.

Namun, dengan perkembangan teknologi yang semakin cepat, chatbot AI generatif diharapkan dapat terus ditingkatkan dan memberikan pengalaman berinterasi yang semakin personal dan menyemenkan bagi penggunanya.


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