YOGYAKARTA The way to refund train tickets is actually easy, especially when you book tickets via the Traveloka application. Canceling train tickets via Traveloka makes it easier for prospective passengers to rearrange the journey to be made.
As is known, Traveloka provides a train ticket purchase service in the country. For people who want to refund KAI tickets, there are several conditions that must be read, namely as follows.
Train ticket refunds can be made but no later than 60 minutes before the scheduled departure that can be seen on the ticket that has been purchased.
The failure to refund train tickets could be due to a time limit exceeding the rules set by KAI.
It should be noted that prospective passengers who cancel travel will be charged a cancellation fee of 25% of the ticket price.
Prospective passengers who wish to do a refund are required to bring an e-ticket and original identity card such as an ID card, passport, or SIM. Passengers under the age of 17 can use Student Cards/Students.
Prospective passengers who wish to do a refund are required to fill out the form at the counter provided.
It should be noted that the refund method will be carried out via bank transfer or cash. For refund via bank transfer, later KAI will send notification via SMS. Meanwhile, in cash, buyers are required to come to the station.
PT KAI takes more than 30 days to return the refund to the buyer, calculated from the refund application.
For passengers who wish to cancel and apply for refunds by representing them to other people, the deputy is required to bring a master's license of IDR 10,000 and the passenger is signed. In addition, it must be accompanied by an identity card for passengers and their representatives.
For prospective passengers who have purchased train tickets via Traveloka and want to apply for a ticket refund, here are the procedures.
You can also check the progress of the application refund and its status through Detail My Order.
That's information regarding how to refund train tickets. To get other interesting information such as Ticket Price and Panoramic Train Schedule to visit VOI.ID.
The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)
