Grab Develop New Safety Features For Travel Safety, Anything?

Grab launched a new feature in its application (photo: dock. Grab)

JAKARTA - Grab continues to develop transportation service features in its applications to increase safety, safety, and comfort priorities for passengers and their driver-partners.

Grab is currently embedding 20 safety features on its app. Five of them are credit-free phone services, chat features with automatic word sensors, features sharing travel information, features to ensure passengers are on the right route, to a break-time reminder system for detected driver partners has been working too long to prevent fatigue in driving.

"For Grab, providing protection during travel is a top priority. This is reflected in Grab's efforts to embed various safety features with the use of technology to ensure the safety and comfort of users," said Mayang Schreiber, Chief Communications Officer, Grab Indonesia in a release received in Jakarta.

Mayang also said that Grab is collaborating with an official certified institution to provide training on acts of preventing sexual violence and harassment to post-travel counseling for users in need. With the hope of creating a sense of #Pepercayaman when using services.

Pulse-Free Phone Service: Using VoIP (Voice over Internet Protocol) technology will make communication between passengers and driver partners not only maintain their privacy but also free of charge.

Chat features with Automated Sensor: With machine learning technology, Grab chat features can automatically block sensitive or inappropriate words. If there are words that are not yet registered in the app, Grab provides the Quality Assurance Team to monitor conversations and block manuals for sensitive or inappropriate words between passengers and driver partners.

Share Travel Information: Passengers can now share travel information in real time to their families or relatives of passengers in a link or link format to monitor travel status travel, driver partner status, to tracking for ongoing travel.

Check System If Travel Is Incompatible: Grab will automatically send a message to check if the detected trip stops suddenly or leaves the specified route based on GPS signal monitoring or traffic conditions.

The SIMILAR System for Driver Partners to Rest: Grab will send automatically reminders to driver-partners who are detected to have worked/driven beyond a certain time, to avoid the risk of accidents due to fatigue.