Thanks To AI, This New Truecaller Feature Can Filter Spam Calls And Frauds

Truecaller has just updated its app for iPhone and Android by presenting the Truecaller Assistant feature.. (photo: doc. Truecaller)

JAKARTA - Truecaller has just updated its app for iPhone and Android by presenting the Truecaller Assistant feature.

The feature uses AI to filter spam and avoid increasing fraud. Later, this feature will answer incoming calls on behalf of users and provide direct transscriptions of what the caller says.

This ability makes it easier for users to answer calls from unknown numbers while avoiding fraud.

"Assistant is a game changer for the global market as it does more than just block the robocall. Until now, you have to make a second decision, do you think calls are important," said Truecaller Co-founder and CEO Alan Mamedi.

"Assistant is focused on what the caller says to filter the robocall and spam so you know whether the call is worth your time or not," he added.

Truecaller Assistant works very similar to the Call Screening feature in the Google Phone app, which also uses machine learning, speech-to-text, and natural language processing technology to understand the caller's request with an accuracy of more than 90 percent.

What makes Truecaller Assistant potentially better than Google's Phone Call Screening feature is available on iOS and Android and does not require users to use Google Pixel devices.

However, on the negative side, the feature is not free. Truecaller Assistant will initially be available for a 14-day free trial in the United States (US).

After a free trial, users can access it as part of a Truecaller Premium subscription. Assistant currently supports calls in English, but Truecaller plans to immediately add support for more languages. The feature is also planned to be available in other regions.

Launching ScreenRant, Thursday, September 29, the need for increased protection from robocalls, spam calls, and phishing efforts have increased exponentially in recent years.

Robocall itself is a call to convey messages that have been previously recorded via software.

A report in March 2022 found that cell phone attacks increased 500 percent in the early months of the year in Europe, and that did not include attacks in other countries.

Truecaller itself has become one of the most prominent apps of its kind in the world. It has 320 million active users, per company, and blocks billions of spam calls annually. With the presence of Truecaller Assistant, it will help users avoid spam and scam calls.