JAKARTA - Bank Indonesia (BI) has opened its voice regarding the viral incident on social media related to one of the employees allegedly refusing residents who wanted to exchange coins.
Head of the BI Money Management Department, Marlison Hakim, said that in principle Bank Indonesia had never rejected requests for money exchange from the public.
"Bank Indonesia has set a schedule for exchanging money at the BI Office and also outside the BI office through mobile cash activities in crowded places," he told VOI, Friday, December 13.
Regarding the exchange of coins, Marlison said that the metal Rupiah applies as a legal tender in the territory of the Unitary State of the Republic of Indonesia, as long as it has not been revoked and withdrawn from circulation through the provisions of Bank Indonesia.
Marlison explained, for the public, they can order to exchange coins through Mobile Cash in the PINTAR application (www.smart.bi.go.id) or other ordering methods announced by Bank Indonesia.
"Information on the schedule, location, and method of ordering to exchange cash around Bank Indonesia can be accessed through the PINTAR application, or can contact the contact center of Bank Indonesia: talk @bi.go.id and/or the nearest Bank Indonesia representative office," he explained.
In addition, Marlison conveyed that in order to support the smooth running of public transactions, Bank Indonesia coordinates with banks to commit to providing Rupiah money throughout Indonesia according to the needs of the community, including in providing the denominations needed by the community.
This has also been emphasized in Article 22 of the Currency Law No. 7 of 2011, namely that people can exchange Rupiah money to Bank Indonesia, banks operating in Indonesia, or other parties appointed by Bank Indonesia.
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Furthermore, Marlison also appealed to the entire community to increase awareness of loving Rupiah money by always recognizing, caring for and maintaining Rupiah money.
"Through the Cinta, Proud, Paham (CBP) Rupiah development campaign, Bank Indonesia always invites the public to take care of and maintain Rupiah money through the slogan 5 Don't (5J), namely: Don't Fold, Don't Delete, Don't Be Cretized, Don't Wetted, And Don't Staple. Love and take care of Rupiah money to maintain the quality of Rupiah money properly and easily identify its characteristics," he concluded.
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