Achieve The Predicate Of The Most On-Time Airlines In The World, Garuda Indonesia: Fundal For Corporate Performance Acceleration

Garuda Indonesia aircraft. (Photo: Doc. Antara)

JAKARTA - Garuda Indonesia won the title of the most timely global airline throughout 2022 or The Most Punctual Global Airline based on OAG Flightview data.

Official Airlines Guide or OAG is an independent research institute from England that assesses the performance of the world airline's timeliness level.

It is called on time or meets timely criteria by OAG because Garuda Indonesia recorded departure times and arrives in the scheduled 15 minutes. Launching the 2023 Exctuality League data by OAG Flight View, Garuda Indonesia also managed to record a timeliness level of 95.63 percent.

President Director of Garuda Indonesia, Irfan Setiaputra, said that this achievement is a manifestation of the company's consistency in maximizing performance and service quality. In particular, through the level of timeliness as the main essence of public trust in an aviation service.

"In the midst of the dynamics of the aviation industry, especially over the last three years, we believe that consistency in the quality of flight services is the main fundamental that needs to be maintained. We will continue to put forward this in line with the company's performance transformation mission that we will accelerate in the future," Irfan told reporters, Wednesday, January 11.

Irfan said this title raised the company's optimism to continue to provide the best flight services for the community as a whole, from the aspect of service, safety, to the quality of timeliness. This is in line with the service philosophy that the company #BeCAUSEYouMatter continues to echo.

"Coinciding with the recovery momentum of the tourism industry, which is currently being optimized, we hope that this level of timeliness can be maintained properly, including by coordinating intensively and optimizing operational services with all stakeholders," he said.

Irfan said, this is intended so that the company can always prioritize Operational Excellence for all service users.

Irfan also expressed his appreciation to all Garuda Indonesia service users, who have contributed to this achievement by always carrying out a series of pre-flight processes including check-in and timely boarding, which also support the smoothness and accuracy of flight schedules until they arrive at their destination.

"This achievement will continue to be our motivation to always make a positive contribution to the community, especially in providing safe, comfortable, and timely flight services," concluded Irfan.