Anticipate Christmas And New Year's Holidays, Bank Mandiri Prepares Cash IDR 21 Trillion

Illustration (Photo: Doc. Antara)

JAKARTA - Bank Mandiri is preparing a cash requirement of IDR 21 trillion to anticipate an increase in cash transaction needs during the Christmas 2022 and New Year 2023 periods.

This number was recorded to have increased by 12 percent compared to the amount prepared in the previous year.

The funds were allocated to meet the needs of public cash transactions for 33 days from December 1, 2022, to January 2, 2023.

Bank Mandiri Corporate Secretary Rudi Asaturridha said the increase in allocation was carried out following the projected increase in public ATM transactions.

"We estimate customer transactions during the Christmas and New Year 2023 period will increase. For this reason, all of our branch offices will also continue to operate normally to serve customers," Rudi said in his statement to the media, Thursday, December 15.

Rudi added that his party had anticipated the peak of customer transactions at ATMs and EDCs on Christmas and New Year's Day 2023.

As for now, the total operating ATMs of Bank Mandiri are recorded at 13,026 machines connected to ATM Link networks, ATM Bersama, ATM Prima and Visa/Plus throughout Indonesia.

"Transactions on EDC machines are also expected to increase during the Christmas and New Year 2023 period, given the THR distribution for employees celebrating Christmas and the National Shopping Day (Harbolnas) event. In anticipation of this, Bank Mandiri has provided an EDC network used by more than 338,601 merchant partners to support customer non-cash transactions," continued Rudi.

In addition, Rudi added, his party also ensured that the Call Center 14000 or Live Chat MITA on Bank Mandiri's official WhatsApp account at [phone] was ready to assist customers in conducting financial transactions.

He said Bank Mandiri carried out additional operating hours for SKNBI and BI-RTGS transaction services at branches, where services can be carried out until 15:00 local time and specifically for State Revenue Transfer services on December 30, 2022, extended until 17.00 local time.

Meanwhile, access to SKNBI and BI-RTGS transactions via the Livin' by Mandiri application in the period 1-21 December 2022 was extended until 15:25 WIB.

Meanwhile, in the period 22-29 December 2022 it was extended to 16.25 WIB and on 30 December 2022 it was extended to 20.55 WIB

Rudi added that his party has also ensured the readiness of electronic banking networks, such as the Livin' by Mandiri and Kopra by Mandiri super apps, SMS Banking, and Call Center 14000 to help customers make financial transactions.

Bank Mandiri also invites customers to take advantage of digital features in Livin' by Mandiri for the needs of financial transactions and lifestyles during the Christmas and New Year 2023 holidays.

Livin' by Mandiri is now equipped with a lifestyle feature that facilitates customer transaction needs. In line with Bank Mandiri's efforts to become a locomotive urban. Customers are given complete access to all savings accounts, personal loans, credit cards, even customer favorite e-wallets with just one login," he said.

One of them is with the Livin' Sukha feature on Livin' by Mandiri which customers can enjoy to meet transaction needs such as purchasing plane tickets, train tickets, entertainment, purchasing game vouchers, applying for credit, and others.

"This is a form of our commitment and consistency in digital transformation to provide financial solutions and a lifestyle for the community. Of course, it is fast, easy, and safe," he concluded.

For information, through this digital transformation, until early December 2022 Livin' by Mandiri had been downloaded by more than 20 million times, with total transactions exceeding 1.7 billion and transaction value exceeding Rp2,100 trillion.