Harpelnas 2022, BNI Commits To Increase Global And Digital Services

BNI held a mini gathering for the 2022 Harpelnas. (BNI Photo)

JAKARTA - National Customer Day (Harpelnas) 2022 is the right moment to improve commitment to provide better services to customers.

Moreover, the economy is currently in a period of recovery where public consumption is slowly starting to increase, encouraging better company performance than the pandemic period 2 years ago.

PT Bank Negara Indonesia (Persero) Tbk. or BNI held a commemoration of customer day simultaneously in 17 operational areas, with the main event being Mini Gathering with Nasabah and attended by all BNI Directors and SEVPs.

Deputy President Director of BNI Adi Sulistyowati was present to express his appreciation directly to all customers who are loyal to use all BNI products and services in Hutan Kota by Plataran, Jakarta, Friday, September 2.

According to him, Harpelnas is the right moment for the company to hear directly the criticism, input, and testimony of customers for BNI services so far, this can be used as an evaluation material as well as formulating a strategy to improve service quality, which not only focuses on conventional services, but also on BNI digital services.

"We are grateful to all loyal BNI customers, who are our inspiration in working for the country, and serving even better. Of course, we will continue to strive to provide the best service and offer the latest solutions and innovations to answer the needs of customers who always increase, provide total financial solutions for customers, so that BNI can become a transactional bank of choice for customers and in accordance with BNI's mission, to become a financial institution that is superior in service and performance in a sustainable manner," he said.

Adi Sulistyowati, who is familiarly called Susi, said that BNI Mobile Banking is currently equipped with new features to meet financial needs.

Some of the flagship features that we have pinned include; Biometric Login, Digital Account Opening, Mobile Cash, QRIS BNI, International Remittance, Digi Loan, Top up wallet and credit, Various payment features, Opening Investment Accounts (RDN), Purchase of mutual funds, Bonds, and other Securities, as well as Purchase of Insurance.

"Of course, BNI in the future will continue to improve transaction capabilities so that it can provide convenience and convenience for customers. Mobile Banking capabilities will continue to be improved with features that answer even beyond the needs of lifestyle, transactions, and public investments," he said.

Susi continued, BNI already has BNID Direct digital services as an integrated solution for Cash Management services for corporate/institution and MSME customers.

"This BNIDirect is supported by the Seamless Access to Business Banking Platform feature, the Digital onboarding process and also the BNIDirect opening account that is increasingly compact, as well as other features that will make it easier for business banking customers to make transaction needs easier", he added.

As for specifically commemorating the Harpelnas, BNI held attractive promos ranging from Dining, Travel, Electronic & Gadget, E-Commerce, Education to Grocery needs.

BNI also offered a Cashback promo of Rp. 1 million for the Application of a Full Online BNI Credit Card with Electronic Signatures, Open Savings, and a Cashback Reward of up to Rp. 500 thousand for the Opening of BNI Tapenas Accounts.

For further information, customers can access the BIT link.LY/BNIHARPELNAS22

(ADV)