JAKARTA - Sunway Medical Center Malaysia and PT Prudential Life Assurance (Prudential Indonesia) Prudential Indonesia have established a strategic partnership to offer a variety of services that provide greater comfort when customers from Prudential Indonesia and Prudential Syariah seek treatment at Sunway Medical Centre.
Through this partnership, customers will get discounted room rates and health check packages, free room upgrades, free airport pick-up, interpreter services as well as gift giving for patients and a Starbucks voucher worth RM15.
This service is valid for Prudential Indonesia and Prudential Syariah customers who have Health protection benefits with dependents overseas, and have pre-certified via email to [email protected] within a minimum of 7 working days before departure to find out the requirements and provisions for doing treatment abroad.
Lynette Lim, Group Director of Business Development & Corporate Communications, Sunway Healthcare Group said, "This strategic partnership is a mutually beneficial partnership for both parties.
"Due to the fact that we as a health care provider will always strive to provide an environment for patients to have peace of mind with this additional service offering. On the other hand, we believe Prudential Indonesia can also make customers more comfortable with the presence of cashless facilities at Sunway Medical Center Malaysia," explained Lynette in a written statement, quoted on August 9.
dr. Dian Budiani, Chief Operations & Health Officer of Prudential Indonesia added, "Prudential Indonesia has been trusted by the Indonesian people for more than 27 years to realize life, health and financial protection. Moreover, the company also continues to innovate to provide the best quality services for Prudential Indonesia and Prudential Syariah customers, one of which is establishing a strategic partnership with Sunway Medical Center Malaysia to provide a more comfortable treatment experience.
"This partnership helps Prudential Indonesia get closer to the company's aspirations, which is to create a healthier, more prosperous Indonesian society so that they can get the best in life," he said.
Since April 1, 2022, Malaysia has begun to open its borders again to receive visits from foreign nationals. The interest of the Indonesian people to seek treatment in Malaysia continues to increase over time.
"Even in the midst of a pandemic situation, Malaysia remains the country of choice for the Indonesian people because of its success in providing world-class quality, easy access, more affordable prices, as well as excellent and smooth overall care. In addition, the Indonesian people are not difficult to find halal food and a cheap hotel," said Assistant Director of International Business Development for Sunway Healthcare, Faith Tang.
Dato' Lau Beng Long, Executive Director of Sunway Healthcare Group, also said, "As one of the leading regional tertiary hospitals in Malaysia, we are committed to providing the best care supported by internationally trained specialists and using the latest technology.
"Each patient is very important to us because their well-being is our heartbeat. Our advantage is to formulate a customized treatment plan for our patients, with the aim of providing a 'home away from home' environment where they can enjoy hassle-free and hassle-free treatment. worry here. We are not only building good hospitals for today's needs, but we are also laying the foundations of great hospitals for generations to come," he explained.
Sunway Medical Center is the first hospital in Malaysia to achieve Global Healthcare Accreditation certification for the convenience of providing COVID-19 guidance to travelers with medical purposes. Sunway Medical Center is affiliated with the University of Cambridge, Royal Papworth Hospital, Harvard Medical School and Jeffrey Cheah School of Medicine & Health Sciences, Monash University Malaysia to better meet the demands of medical education, training and research.
Sunway Medical Center has a dedicated International Patient Center (IPC) that addresses the needs of international patients with assistance ranging from patient assistance, cost estimating, translators and accommodation arrangements to transportation and logistics.
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