JAKARTA - PT PLN held a meeting with Sharon, a customer who was fined Rp. 68 million for being accused of using a fake meter seal.
The meeting was attended by Sharon, PLN, and a team from the Director General of Electricity at the Ministry of Energy and Mineral Resources.
Based on the results of the meeting, Sharon was acquitted of the fine.
"The customer on behalf of Mrs. Sharon still uses electricity according to the power installed in his house, the current measurement results are also good," said Senior Manager of Communications and General Affairs of the PLN Main Distribution Unit for Greater Jakarta, Kemas Abdul Gaffur in a written statement to the media, Wednesday, June 22.
Packed said, PLN will control the use of electricity by checking the kWh meter in order to maintain customer safety.
The inspection is intended so that the electricity flowing into the house is measured with certainty to avoid excess electricity which could potentially cause a fire.
"In connection with controlling the use of electricity at Mrs. Sharon's house, North Jakarta, PLN found a seal on the kWh meter which was indicated to be not according to the reference standard. To confirm the indication in the field, a laboratory test was carried out which was witnessed directly by the customer. The results showed that the kWh meter seal was not according to the standard reference," continued Pack.
Kemas also conveyed PLN's findings on Sharon's meter.
Responding to this, Sharon said he was relieved that the electricity flowing in his house was still within the limits of the installed electric current.
"It's a relief because it turns out that the electricity in the house is still in accordance with PLN's limits," said Sharon.
For information, the KWh meter is a measuring tool for the electricity limit belonging to PLN which is entrusted to the customer and the customer's job is to keep the kWh meter in a safe place.
PLN will routinely check the kWh meter installed in the customer's house to ensure the accuracy of the measurements and the kWh meter is still functioning properly.
The electricity that enters the customer's house is measured according to the subscription power at PLN and of course according to the capacity of the electrical installation installed in the customer's house.
Electrical wiring in the house has a limit to the flow of electric current.
If the electricity flowing in the cable is too large, it has the potential to cause a short circuit and fire hazard.
That is the importance of the kWh meter, namely as a measure and limiter of electricity.
"Customers don't need to be afraid if there are PLN officers who come to check because actually the officers are securing customers from potential fire hazards if there is excessive electric current entering the house," said Kemas.
Sharon also expressed his appreciation to PLN for working professionally, openly and prioritizing public safety.
"Honestly, this is a valuable experience for me and my family because of our ignorance as customers, but PLN is now very open, we as customers are more active, just ask and find out. Suggestions for PLN are more intensive for socialization," said Sharon.
Kemas reiterated that the limit of PLN's authority is only up to the kWh meter and installation into the house is the responsibility of the customer.
Furthermore, the customer is not entitled to influence the power measurement in the kWh meter even if it is in the customer's home.
"The inspection of the kWh meter by PLN is used to ensure that the kWh meter is accurate, has not been tampered with, and is in good condition," he concluded.
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