JAKARTA - PT Bank CIMB Niaga Tbk (CIMB Niaga) noted that the distribution of housing loans (KPR) in the first quarter of 2022 grew by 9.2 percent year-on-year (yoy) to Rp39.75 trillion.
This achievement was driven by various innovations and the convenience of CIMB Niaga KPR services which were positively welcomed by the public.
To maintain this positive momentum, CIMB Niaga this year prepared a number of strategies, ranging from products, programs, services, and customer experience.
In terms of products and programs, CIMB Niaga re-launched KPR Xtra Benefit, a mortgage facility that can be linked to nine CIMB Niaga savings accounts and provides benefits in the form of lighter or faster installments, and interest up to Rp0.
Director of Consumer Banking CIMB Niaga Noviady Wahyudi said that one of the main factors that customers consider when buying property with mortgage facilities is light installments.
"Therefore, we added these benefits to the Xtra Benefit KPR so that customers have options that can be tailored to their respective needs and financial conditions. In addition to the conventional scheme, in the near future we will also launch Xtra Benefit KPR with Sharia principles," said Noviady in Jakarta, Friday 20 May.
Noviady explained, customers can also get their dream home with a competitive mortgage pricing program.
Currently, there is a mortgage pricing scheme that gives customers the flexibility to get low interest/margin/ujrah and a longer fixed installment period starting from 6.5 percent fixed 8 years or 7 percent fixed 10 years.
Meanwhile, after the fixed period, a floating interest rate will apply with a reference interest rate for the deposit guarantee institution (LPS) +6.5 percent.
The scheme, he said, makes customers more relaxed, because the number of installments is certain with a longer fixed period (8 or 10 years), as well as clear references when entering the floating period, so that customers can manage cash flow better.
Meanwhile, to provide a better customer experience to customers, CIMB Niaga is also conducting digital innovations. Recently, CIMB Niaga launched an Online Form that makes it easy for customers to apply for a CIMB Niaga mortgage from anywhere and anytime. With integrated and transparent online submissions, mortgage applications are faster. Customers can also monitor the status of their mortgage application through SMS and email notifications.
The innovations that have been made are also continuously optimized to provide benefits to customers while increasing mortgage distribution. One of them is through OCTO Friends, which provides opportunities for customers to earn additional income by referring mortgages and other CIMB Niaga products to family and other friends.
“We hope that the products and services we provide will receive a good response from the public. Going forward, we will continue to optimize innovative programs to serve customer mortgage needs, in addition to strengthening collaboration with partner developers, conducting cross selling to existing customers, bundling with other CIMB Niaga products, and continuing to accelerate the process through digitization," concluded Noviady. .
The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)
