Error Ordering Ticket Application At Merak Port, Ministry Of Transportation: System Repair Is Being Carried Out

Illustration. (Photo: Doc. Antara)

JAKARTA - The Ministry of Transportation has spoken about the ferry ticket purchase service, Ferizy, which was down or had an error in the midst of a wave of increasing homecoming flows for Eid al-Fitr or Lebaran 2022.

Spokesperson for the Ministry of Transportation Adita Irawati said that her party had conveyed information about the difficulties experienced by travelers in accessing the application to PT ASDP Ferry as the operator.

Furthermore, Adita said, in response to the report submitted, PT ASDP Ferry has made improvements to the Ferizy application.

"Earlier we have conveyed to the operator in this case ASDP and currently repairs are being made to improve the ticketing system," he said in a virtual press conference, Thursday, April 28.

Adita said that currently, the application has begun to gradually improve. "So this has become a concern and has been followed up by the operator," he said.

'

As is known, the Ferizy app and website is down. Because of this, many people have difficulty getting tickets to board the ship at Merak Harbor. On the main page of the Ferizy site, a notification has been sent that a system upgrade is being carried out.

"We will be back soon. We are currently upgrading the system, sorry for the inconvenience. We are trying to get back online soon," wrote a statement on the Ferizy website.