BCA Mobile And MyBCA Will Become A 'Death Duet' Serving The Largest Private Bank Customers In Indonesia

Illustration. (Photo: Doc. Antara)

JAKARTA - BCA Mobile Banking (BCA mobile) and MyBCA applications are at the forefront of PT Bank Central Asia Tbk (BCA) digital solutions. These two services will always be present to meet customer transaction needs and will continue to be developed in accordance with today's lifestyle and digital trends.

Executive Vice President Secretariat & Corporate Communication of BCA Hera F. Haryn said, "BCA mobile and MyBCA will continue to be the company's mainstay digital solutions in meeting various customer transaction needs. The features available on BCA mobile and MyBCA can complement each other in order to support digital transactions, especially for customers who are already familiar with #BankingFromHome.

"We really understand the variety of customer needs that continue to grow and develop in today's digital era. BCA mobile and MyBCA will become a duet, running together in the long term to provide comprehensive solutions for banking services for customers and the community. Innovation will continue to be made to these two services are to answer the current digital lifestyle and trends," said Hera in a statement, Saturday, March 12.

As is known, BCA's total digital transaction volume last year increased by 42 percent year on year (yoy), mainly supported by transactions in mobile banking which grew by 60 percent yoy.

This is in line with the increase in the number of BCA customer accounts by 16 percent yoy to reach 29 million by the end of 2021, most of which came from online account opening services. Every day, BCA processes 48 million transactions.

BCA mobile is now the customer's favorite, has become a digital banking feature with a significant increase in transactions. In November 2021, BCA mobile recorded an all-time high number of transactions, reaching 1 billion times a month, growing three times in the last two years.