JAKARTA - PT Dayamitra Telekomunikasi Tbk or Mitratel won the Indonesia Public Relations Award (IPRA) 2022: Creating Impact for The Better Future as the Best Public Relations in Company Strategy on Strengthening the Synergy of Telecommunication Services.
This award is the highest appreciation given by Warta Ekonomi to Mitratel's public relations who have excellent roles and functions to improve the quality of the company in the midst of increasingly fierce industrial competition and Indonesia's economic conditions are starting to improve.
Warta Ekonomi CEO & Chief Editor Muhamad Ihsan explained that Mitratel continues to publish about digitalization synergy innovations with the development of the telecommunications industry through CRM applications, where this system is called PIN1SI which is able to provide information about the condition of tower equipment and other supports and is integrated to all company stakeholders.
"We also assess that Mitratel continues to synergize for the development of the digital ecosystem both for the community and for business activities, by expanding the coverage of fiber optic services along 6,000km in 5 provinces and strengthening the transformative business portfolio through Mitratel's corporate action with Telkomsel towards the ownership of 4,000 telecommunication tower units. Mitratel has successfully communicated these things," said Ihsan in a written statement, Friday, February 4.
"Thank you for the award that has been given to Mitratel. With this award we hope that we can further increase our activation in an effort to provide the best service for our customers in supporting the creation of a digital ecosystem that will benefit the wider community," explained Pratignyo AB as Director of Operations and Development. Mitratel.
This award is based on an in-depth research process through several methods. One of them uses the desk research method to see the company's performance during 2021.
In addition, using the media monitoring method through content analysis which can be seen from various positive sentiments that appear in the mainstream media and social media.
Mitratel is a subsidiary of PT Telkom Indonesia (Persero) Tbk which is engaged in providing telecommunications infrastructure. Currently, Mitratel has more than 28,000 towers spread throughout Indonesia.
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