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Central Java Governor Ganjar Pranowo said various social media could be an effective complaint place for the community directly.

"For social media, almost everyone is familiar and can use it, they can even immediately provide feedback to us as a form of public information disclosure," said Ganjar Pranowo, Thursday, November 3.

According to him, public information disclosure is not enough just to use websites or applications because there are still many residents out there who do not understand it.

Therefore, Ganjar instructed his staff to optimize social media as an effort to provide public information disclosure.

The governor requires all regional apparatus organizations in Central Java to have social media accounts and must have a blue tick. "Through that social media account, OPD conveys their plans and work programs as a form of openness to the public, not only about information. The risk, yes, is only bullied. However, we can solve a lot through this social media," he said.

Head of the Central Java Provincial Communication and Information Office, Riena Retnaningrum, added that the Central Java Provincial Government is committed to continuing to prioritize public information disclosure as a form of excellent service for the community.

"Our leadership requires that requests for information and complaints from the public must be followed up within 2 x 24 hours, and must be fast, easy, and complete. Various complaint channels are also opened, even all OPDs must have social media that is easily accessible to the public," he said.


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