JAKARTA - PT Bank Maybank Indonesia Tbk's attorney Hotman Paris Hutapea spoke out regarding the lost balance of a customer who is also an e-Sport athlete Winda Lunardi or Winda Earl and his mother, Floleta, of IDR22.8 billion. He admitted that he found irregularities in this case.
Hotman said the first irregularity was why Winda Earl had just reported a case of losing money worth IDR 22.8 billion in 2020. In fact, this case was uncovered in 2016 or two years after Winda registered as a Maybank customer in 2014.
"The last case at the end of 2016 was left blank. That's the question, why did they report it in May 2020. That is our question too. Even though the money was released in the last May 2016. How many years? What's this? We don't want to defame," he said, in a virtual press conference, Monday, November 9.
Then, Hotman also spoke about Winda's statement claiming to receive a checking account that was allegedly from Maybank every month. In fact, Winda opened a savings account and should not have received a checking account.
"Yesterday the account owner admitted to receiving a checking account. That means he should know why he received a checking account. Meanwhile, the one he opened a savings account," he said.
Another oddity, said Hotman, was that all of Winda's personal data when opening the account, was filled in by the Head of the Maybank Cipulir Branch inisal A, who has now been named a suspect. In this case, Winda was known to have signed a blank form.
Furthermore, Hotman said, based on the statement of the Head of National Anti-Traud Maybank, Andiko, this was proven by the presence of a customer's signature on the account verification form.
According to Hotman, based on the confession of suspect A, he had known Winda Earl's father since before he became the head of the Cipulir branch of Maybank Indonesia.
Hotman stated that he and Maybank Indonesia did not want to accuse and speculate further. However, he requested that the National Police Headquarters thoroughly investigate the oddities they found, before Maybank was obliged to pay compensation.
"Maybank is a large bank, it is not difficult to pay this kind of money. But it cannot be held accountable to the center if the irregularities are not resolved. It will be returned when it is clear who is involved," he said.
Previously, Winda Earl's attorney, Joey Pattinasarany, conveyed that his client's refund of Rp.22.8 billion was deemed unnecessary to wait for the court ruling to finish. This is because there are no regulations governing this mechanism.
Furthermore, Joey said, if you wait for a final legally binding decision, there is no certainty of time for the clerk. This is because bank individuals who are found guilty still have the right to appeal and appeal.
Joey demanded that Maybank take responsibility for compensating his client for losses. Because, this case could not be separated from the actions of the employees.
"We save it at the bank, the one who receives the money is the bank. Regardless of the one who uses it, it turns out that the bank is the one who should be responsible for the bank. How to maintain the security of the money there. The legal relationship is that Winda saves at the bank," he told VOI. , Monday, 9 November.
Not only that, Joey also demanded an explanation from Maybank regarding the loss of Winda's money in his personal account.
"The response expected by the family is an explanation of how the problem could be like this. Then if it is Maybank's fault, it is natural for my client to expect an apology from Maybank," he said.
According to Joey, so far the bank has not shown good faith regarding the case of the disappearance of the client's savings. This attitude made Winda confused and gave the impression that the bank was irresponsible.
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