Grab Freezes Accounts For Online Taxi Drivers Who Steal Bags Filled With IDR 10 Million From Passengers

Online taxi driver illustration

JAKARTA - When an online taxi driver was arrested for stealing a bag containing Rp10 million in cash belonging to a passenger who was left behind, Grab took firm action by freezing the perpetrator's account.

"Regarding the incident experienced by one of the GrabCar passengers in West Jakarta on June 20, 2022, Grab immediately took action by temporarily freezing the account of the related driver-partner and fully cooperating with the authorities to carry out the investigation process." That's the statement from Grab in a written statement, Wednesday, July 13.

Grab does not hesitate to take firm action and impose sanctions on its partners.

"If the driver-partner is proven to have committed a violation, then Grab will take firm action and impose sanctions in accordance with the Grab Terms of Service and the Driver-Partner Code of Conduct, including sanctions in the form of termination of the partnership." he continued.

The letter also stated that Grab does not tolerate criminal acts of any kind, and always prioritizes the safety of passengers and driver-partners.

Previously, CNT (23) an online taxi driver dealt with the police for taking away a passenger's bag containing Rp10 million in cash along with a passbook and ATM card.

West Jakarta Metro Police Head of Public Relations Kompol Moch Taufik Iksan said the incident occurred on Jalan Mangga Besar VIII, in front of the Red Star Hotel, Tamansari Village, Tamansari District, West Jakarta.

"After receiving a report from the victim, a series of investigations were carried out and managed to apprehend a perpetrator with the initials CNT," said Kompol Taufik, as he is known, Monday, July 11.

The victim's initials AH, a citizen from Papua. The incident occurred on Monday, June 20 at around 15.00 WIB when AH ordered an online taxi to the Pondok Cina area, South Jakarta.

After the victim arrived at a restaurant at around 18.15 WIB, the perpetrator was asked by the victim to wait for him. And the victim promises to pay extra.

Then at around 22.00 WIB, the victim departed from Pondok China, South Jakarta for the Red Star Hotel, Mangga Besar VII.

The victim got off the Grab car and paid the driver's fee along with tips of Rp. 500 thousand. Arriving in front of the Red Star Hotel, around 23.18 WIB, the victim realized that his bag was still left in the Grab car.

The victim tried to contact the online taxi driver and the driver said he would turn at a red light. However, after waiting, the online taxi driver did not return to meet the victim.

"The victim called twice, but he didn't pick up and the perpetrator turned off his cellphone," he said.

The victim then reported the incident to the Tamansari Metro Police.

Metro Tamansari Police Chief AKBP Rohman Yonky Dilatha added that after receiving the report, his party ordered the Head of Criminal Investigation Unit of AKP Roland Olaf Ferdinand to make an arrest.

"When the perpetrator was arrested, he did not rebel and confessed all his actions. The items taken were a bag containing IDR 10 million in cash, a savings book and an ATM," said AKBP Rohman Yonky.

As a result of his actions, the perpetrator was charged with Article 362 of the Criminal Code with a maximum threat of 5 years in prison.