BENGKULU - The Bengkulu Provincial Health Office apologized for the rejection of three large hospitals (RS) in Bengkulu City, namely Rafflesia Hospital, Bengkulu City Hospital, and M. Yunus Hospital for pregnant women, namely Leni, a resident of Karang Tinggi District, Central Bengkulu Regency who was declared positive for COVID-19.
The head of the Bengkulu Provincial Health Office, Herwan Antoni, after a meeting with the three hospital directors, said that he would improve services in all hospitals in Bengkulu Province.
"We apologize to Leni's family and ask for the service to be improved. Especially in the midst of the COVID-19 pandemic, it is not permissible for services to be closed or not accepting patients", said Herwan in Bengkulu, Friday, February 25.
Therefore, he gave orders to all hospital directors in Bengkulu Province to receive patients and prepare facilities and infrastructure so that the same thing does not happen.
He ensured that all hospitals were obliged to serve patients who were referred or not. Hospitals are asked to provide services according to patient needs.
It is principled in service to always improve and provide guidance so that the same incident does not occur.
Based on information from the three hospitals, the patient's condition was not dangerous and it was not yet time to give birth.
"It's like at the Bengkulu City Hospital that the room was full so it couldn't serve, then at M. Yunus the patient without a referral and the mother's condition was not too dangerous", he said.
In addition, the three houses have the same capabilities and are type C hospitals so they must serve patients both referred to by doctors and clinics.
Herwan asked all COVID-19 referral hospitals in Bengkulu to minimize communication errors by coordinating with each other within the internal hospital.
Such as from the lower service levels, namely the Emergency Room (IGD), inpatient care, and other treatment measures.
"Hospitals must not be unprepared, must not be rigid and must have quick action and modify the room, especially in the current conditions", he said
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