Mataram Manpower Office Builds Complaints Post Regarding Holiday Allowance On Jalan Gajah Mada

MATARAM - Workers in Mataram City who experience problems with the payment of holiday allowances (THR) in 2022 are asked to report to the local Manpower Service (Disnaker) post on Jalan Gajah Mada, Jempong.

"Workers who do not receive THR up to the maximum D-7 Eid al-Fitr can come directly to the command post at our office on Jalan Gajah Mada, Jempong," said Head of Mataram City Manpower Office Rudi Suryawan in Mataram, quoted from Antara, Wednesday, April 20.

In fact, in addition to setting up a complaint service post, he said, the Mataram Manpower Office also prepared an online complaint service via email and WhatsApp for workers related to THR payments or other rights that were not paid according to the provisions.

An online complaint service for workers is provided via email at disnakermataram@gmail.com, it can also be via WhatsApp 08113802491/081807388081, and telephone service 0370 7504440.

Rudi ensured that the complaints submitted by the workers would be followed up by the supervisory team by going directly to the company concerned.

After that, a written warning is carried out until action is taken if the company does not heed the warning that has been given. "For the heaviest sanction, it could be up to the temporary closure of the company's operations," he said.

Furthermore, Rudi said, based on data from previous years, specifically for workers' THR payment complaints, no one has come to complain.

"This is an indication that the company has paid for workers' rights in accordance with the provisions. But to anticipate, we will still open the THR complaint and consultation post, both online and offline," he said.