NTT DATA announced the launch of NTT DATA Software Defined Infrastructure (SDI) Services Agent, an agenttic AI service based on conversational interaction for enterprise infrastructure.
Integrated in NTT DATA's SDI Services, this multi-agent system changes the way companies operate, optimize, and manage AI infrastructure on a large scale.
SDI Services agents act as orchestrators that selectively activate the appropriate agents behind the scenes. This multi-agent system continuously monitors, analyzes, and acts in various environments - from networks, hybrid data centers, cybersecurity, to digital workplaces - so as to provide predictive intelligence, faster resolution, and measurable results.
"As organizations accelerate the adoption of AI, a secure, enterprise-grade infrastructure foundation, coupled with conversational agent-based service experiences, becomes a strategic differentiator for businesses," said Dilip Kumar, Global Head, Infrastructure Solutions, NTT DATA, Inc.
Acting as a digital twin for a critical IT operational function, SDI Service agents fundamentally transform the way companies manage infrastructure by leveraging AI agents.
AI assistants from Original Equipment Manufacturers (OEMs) are generally limited to a single vendor ecosystem, but NTT DATA SDI Services Agent brings enterprise-standard intelligence in complex multivendor infrastructure environments.
This agent also incorporates sustainability insights, which help organizations understand and optimize the environmental impact of their infrastructure assets.
"Our agent-based SDI service allows companies to go beyond just lights on operations and turn infrastructure performance into measurable results," Kumar concluded.
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