Siloam Hospitals cooperates with Amazon Web Services (AWS), as a step to accelerate the digital transformation of health services in Indonesia through the use of cloud technology and artificial intelligence (AI).

Starting from the front lines of the emergency room to the back of hospital operations, Siloam modernizes its IT system, builds smart apps, and improves efficiency that allows medical personnel to focus on the most important thing: patient care.

This step is expected to give doctors more time to interact with patients, reduce the administrative burden of medical personnel, and expand access to quality health services for millions of people.

Siloam has also migrated various crucial workloads, including hospital information systems, electronic medical records, collection platforms, and the MySiloam digital application to the AWS cloud.

By implementing technology from AWS, Siloam succeeded in helping doctors by producing concise and structured records of clinical interactions, increasing the efficiency and accuracy of documentation. Also, automate data taking in the inventory process to increase efficiency, thanks to AI technology.

Digital transformation is not just a matter of the system, but about its impact. With AWS, we reimagin how health services work in Indonesia," said Caroline Riady, CEO of Siloam Hospitals Group.

In addition to AI, Siloam's modernization is supported by services such as AWS Lambda for serverless backend automation, AWS Backup for data protection, and AWS Elastic Disaster Recovery for hospital operational continuity.

System consolidation to AWS Cloud is also in line with the company's sustainability target through energy efficiency and carbon emission reduction.

"Our priority is to help organizations take advantage of the power of the cloud and the generating AI to encourage innovation and provide better results for the communities they serve," said Anthony Amni, Country Manager of AWS Indonesia.


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