IM3 Presents SATSPAM Feature, AI-Based Auto Protection For Digital Fraud

Launch of the SATSPAM IM3 feature (photo: Indosat)

JAKARTA - Indosat Ooredoo Hutchison (Indosat or IOH) through the IM3 brand presents the SATSPAM (Anti-Scam Unit and Spam) feature, an automatic digital protection service that is integrated directly into the IM3 network.

This launch is an answer to the increasingly worrying threat of scams and spam in Indonesia. Where until now, 65% of Indonesians receive fraudulent attempts every week, ranging from phishing text.

"Through SATSPAM, IM3 is taking proactive steps to provide a digital experience that is safer from the threat of scams and spam for the Indonesian people," said Bilal Kazmi, Director & Chief Commercial Officer of Indosat Ooredoo Hutchison.

Unlike other security features that require additional manual or application settings, SATSPAM can be activated automatically when the customer uses the IM3 service with an active data package.

The system will work in real-time on the IM3 network to recognize, filter, and provide warnings against potential digital fraud either via SMS or phone calls from suspicious numbers.

SATSPAM is not just a feature, but a real form in building people's trust in digital spaces that are increasingly complex, proving that the future of the digital world must start from a sense of security that is evenly distributed to all, added Bilal.

He also emphasized that the SATSPAM feature is a symbol of independence from the threat of digital fraud, and opens more opportunities for community development and encourages the use of technology that suits needs.

SATSPAM comes through two types of protection, namely SATSPAM Basic which is automatic for all Prepaid IM3 users with active data packages, without additional settings.

There is also an automatic available SATSPAM + for all Prepaid IM3 customers with a minimum internet package of IDR 50,000 with higher protection features.

"Through SATSPAM, IM3 shows how AI and 5G technology not only encourage innovation, but become the foundation of national digital resilience," he concluded.