JAKARTA - Telkomsel operators responded to the alleged customer data leak experienced by social media activist Denny Siregar. Where, Denny complained about his personal data being leaked.
Vice President for Corporate Communications at Telkomsel, Denny Abidin, explained that his party always complies with laws and regulations and business ethics in Indonesia. Telkomsel also guarantees its security system.
"As a business entity that always complies with statutory regulations and business ethics, Telkomsel refers to the technical and security standards that have been determined for the benefit of providing commercial telecommunications services set by international standardization agencies (ITU, GSMA) and national FTP," said Denny to VOI. , Monday, July 6.
According to him, Telkomsel's information security system is ISO 27001 certified where the certification process is carried out by an independent and professional international institution. Denny said that Telkomsel is committed and obliged to ensure the security of customer data.
Friends, from this case, it turns out that we just found out that our personal data is very vulnerable to being tapped. For example, from @ opposite6891, it was very easy for him to get data about me. I demand answers from @Telkomsel & @kemkominfo. This is terrible. It could happen to you and your family. pic.twitter.com/ZXsIbIc4r4
- Denny siregar (@ Dennysiregar7) July 5, 2020
Regarding the data leakage, as Denny Siregar suspected, Telkomsel is ready to cooperate with the authorities. Including coordination to investigate suspected hacking of customer data on the Telkomsel system.
Previously, social media activist Denny Siregar through his Twitter account threatened cellular provider Telkomsel because it was deemed to have leaked his personal data. Where his personal information is disclosed by the account @ Opposite6891.
"Friends, from this case, it turns out that we just found out that our personal data is very vulnerable to being tapped," tweet @ Dennysiregar7.
I need an explanation @Telkomsel why my data was leaked within 3x24 hours ... If there is no explanation, I will sue to court.
- Denny siregar (@ Dennysiregar7) July 5, 2020
To date, Denny's complaint tweet has received more than 3,100 responses from netizens and 1,900 retweets. He was worried if other Telkomsel customer data was also misused.
The information leaked by @ Opposite6891 includes name, address, NIK, KK, IMEI, OS, and the type of device allegedly belonging to Denny Siregar.
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