T-Mobile Considered Insincere When Promising To Handle Customer Data Theft Breach

T-Mobile's CEO, Mike Sievert, was not sincere when he apologized. (photo: twitter)

JAKARTA - Recently, a T-Mobile data breach exposed the information of more than 50 million people, including some who are not current or never customers. The 21-year-old hacker who said they were responsible for the attack had an interview with the Wall Street Journal that called the security "terrible."

Now CEO Mike Sievert has spoken about it. Sievert said he took the time to inform the media now that the breach had been addressed and his investigation was "substantially completed."

CEO Mike Sievert has issued a public apology for @TMobile's failure to prevent the cyberattack that saw personal details of more than 50 million people stolen. https://t.co/30vVJGeSWY pic.twitter.com/xxmf7F0qfm

— AppleInsider (@appleinsider) August 27, 2021

"Maintaining the security of our customers' data is a responsibility we take very seriously and preventing such an event from occurring is always our top priority," he wrote.

It's true that these attacks happen to multiple companies, but it's hard to take those statements to be sincere when T-Mobile has had at least five breaches since 2018. That includes this one, two in 2020, plus one each for 2018 and 2019.

To do something about it, T-Mobile partnered with cybersecurity firm Mandiant and the consultants at KPMG to tighten things up. Will that end this ridiculous series of insecurities? No one knows, but it's more than just a "sorry for the inconvenience" note that was released after a few past breaches, and of course, all subscribers get a free year of Apple TV Plus.

Too bad it only happened after a hacker ran off with enough IMEI/IMSI, SIM and social security data to spend the next few years stealing identities and phone numbers at will.