JAKARTA - The surge in the number of retail investors in Indonesia in recent years has brought great opportunities for capital market inclusion, as well as new challenges in maintaining the reliability of the digital stock transaction system.
As the volume and speed of transactions increase, Ajaib Associate Vice President of Marketing, Azizah, assessed that the accuracy of the system and investor understanding of the trading mechanism are crucial factors in maintaining market confidence.
According to him, in the era of digital investment today, technology reliability alone is not enough, because it must go hand in hand with user education.
"The stock transaction system works in real time and all instructions are processed exactly as entered by the customer. Therefore, in addition to ensuring a reliable and secure system, we also continue to encourage investor understanding to be more thorough in every step of the transaction," said Azizah.
In line with this commitment to transparency, as a securities company licensed and supervised by the Financial Services Authority, as well as a member of the Indonesia Stock Exchange, the Indonesian Securities Clearing House, and the Indonesian Central Securities Depository, Ajaib ensures that all transactions are processed transparently and can be traced in accordance with applicable regulations.
Azizah added, on the security side, Ajaib has implemented the ISO 27001 international standard and undergoes periodic audits by independent parties.
"In the midst of the increase in new investors, Ajaib continues to provide guidance on the use and information in the application to help users understand the transaction flow and the risks involved," he explained.
In the future, Ajaib will continue to develop technology and support the participation of retail investors in the Indonesian capital market, including through digital access to initial public offerings (e-IPO) with regulatory oversight.
"With a reliable system and good user understanding, Ajaib believes that the digital capital market ecosystem can grow healthily and sustainably," concluded Azizah.
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