Google announced an important news for Gmail users. The company has resolved a technical problem that caused emails to be classified incorrectly.
This problem first appeared on Saturday, January 24. According to a report from TechCrunch, this disruption caused the inbox to be filled with promotional messages and false spam warnings.
Based on the Google Workspace status dashboard, this problem was first detected since 5 am local time. Users reported that the automatic filter in Gmail suddenly stopped working.
Many users complained that their main inbox was filled with promotional and social messages. In fact, emails from trusted senders were incorrectly marked with security warnings.
Although the problem has been fixed, Google said that some users may still face residual disruptions. Until now, Google is still trying to overcome the overall problem in the email application.
"Misclassified spam warnings may remain for messages that were received before the issue was resolved," Google explained.
Users may still have to tidy up their inboxes manually. However, Google ensures that the email delivery delay that had occurred has been corrected to normal again.
Google's internal team is currently conducting an investigation to find the main cause of the filter's damage. They promise to publish the results of this incident analysis after the investigation is completed.
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