Victoria's Secret Reveals Cyber Incident That Causes Temporary Website Closure

Victoria's Secret web illustration (photo: x screenshot/voi)

JAKARTA Victoria's Secret announced that a security incident related to its information technology system led to the temporary closure of the company's website for several days last week.

The company said it shut down corporate systems and e-commerce sites on May 26 and immediately implemented response protocols to control and prevent unauthorized network access. The Victoria's Secret website was successfully restored on May 29.

Although the incident did not significantly affect the company's first-quarter financial results or major operations, Victoria's Secret estimates additional costs due to this incident could have an impact in the second quarter. However, they remain optimistic that first-quarter sales and adjusted earnings per share will meet or exceed previously announced highest estimates.

Victoria's Secret postponed the announcement of its first-quarter financial results originally scheduled for June 5, arguing the website recovery process hampered employee access to the system and the information required for the report.

This cyber incident follows a series of similar incidents that befell other fashion and retail brands, including Richemont's Cartier and Marks & Spencer's. Cartier even confirmed that his site was hacked and some customer data was stolen.

Victoria's Secret also said that this incident had disrupted several functions in Victoria's Secret and PINK stores, but now all services have recovered. Company shares actually increased by about 2% in trading early Tuesday.