Logitech Survey Reveals Challenges Faced When Participating in Virtual Meetings

Illustration of virtual meeting room (photo: Logitech)

JAKARTA - Virtual meetings have an important role in modern business to bridge the distance between meeting participants and encourage collaboration with both external and internal parties, wherever they are.

A 2023 Logitech survey regarding hybrid work trends and insights in Indonesia showed that 39 percent of employees admitted to spending 10-20 hours per week attending meetings.

Of this number, 36 percent said half of their meetings were held in a hybrid manner, where meeting participants who attended in person and remote participants joined.

While virtual meetings are now here to break the boundaries of real spaces, it seems they can also present challenges for everyone.

“While virtual meetings can bring many benefits, having participants join the meeting from different locations simultaneously can also create new challenges,” said Michael Long, Southeast Asia 2 B2B Lead at Logitech.

For example, Long continued, participation was uneven and collaboration between participants was not optimal due to inadequate meeting equipment.

"It's these kinds of challenges that can result in an unequal meeting experience and make it difficult to optimize productivity," he concluded.

This statement is proven by another Logitech survey which revealed that many employees who work hybrid have difficulty collaborating and working productively because they do not have adequate equipment.

Surveys show that as many as 55 percent of employees in Indonesia feel that poor audio quality is the main obstacle to them being able to continue to be actively involved in conversations.

Additionally, another 41 percent of employees indicated that inadequate video quality also reduces the interest and engagement of remote participants in discussing meetings.