Hypernet Technologies Affirms The Importance Of Technology Adoption For Event Organizers

Technological illustration (photo: Unsplash)

JAKARTA - Indonesia's prestige as an event destination is no longer in doubt. This fact can be proven by the phenomenon of war tickets for international standard concerts that have been busy lately.

This case is an example of how meeting organizers, incentives, conferences, and exhibitions (MICE) can compete to provide the best user service and experience in the midst of high interest.

Hypernet Technologies, a provider of managed information technology services from XL Axiata company, emphasizes the importance of digital transformation to keep service quality optimal. The reason is, whether or not this service will affect the level of consumer satisfaction with each event.

"Reliable and capable technological infrastructure is the key to creating a pleasant user experience," said Djoko Setyanto, VP Innovation & Technology, Hypernet Technologies in a written statement to VOI.

According to Djoko, the first thing that MICE players should pay attention to is bandwidth management. Because, the greater the data traffic used by visitors, the internet capacity is divided and slows down.

Before the event, event organizers should project their bandwidth needs and applications that will run during events as accurately as possible. On D-days, the organizers can also temporarily increase the bandwidth when there is a traffic spike," he explained.

Djoko also suggested that in addition to adding bandwidth, organizers can prioritize important traffic data, as an example of traffic data on ticket purchases related to financial transactions and user experience.

In addition, cybersecurity is also a crucial factor that the organizers need to pay attention to. If security is not noticed, there is a possibility that attackers and irresponsible parties can infiltrate the internet network used.

However, no less important, Djoko underlined that business actors use technology strategically. This means that the presence of technology is not only to solve today's problems, but especially to be a driver of business growth tomorrow.