JAKARTA - The digital era has encouraged the use of digital applications and data in the development of the capital city with the concept of Jakarta Smart City.

Today, the public and the government can participate in providing suggestions, criticism, or reports on the problems of the city of Jakarta through an application made by the nation's children, namely Qlue.

Qlue is a digital application that functions as a forum to facilitate the people of Jakarta in reporting various problems around them to be forwarded to related parties.

Since 2014, Qlue has collaborated with the provincial government of DKI Jakarta and has received many reports from the public, so that the Jakarta government can follow up on what is reported by the community. The application can be downloaded for free on the Androi and iOS platforms.

So how do you report problems in the Qlue application?

Creating reports in Qlue is very easy. The reporter is obliged to take a photo of the problem encountered and then determine the category of the problem, such as congestion, garbage, illegal parking, floods, violations, and others.

Qlue application

Then, the reporter can make a report title along with an explanation of the report. After the report is made, the reporter only needs to monitor the status of the report, whether it is still waiting, has been processed, or has been handled.

Through the application homepage, whistleblowers can view reports from other reporters in the vicinity, as well as provide comments or signs of support which are symbolized by clenched fists that have a function similar to the 'like' sign on Facebook.

In addition, reported by Bisnis.com, Qlue has also launched Indonesia Ponsel last year which is an initiative of the nation's children to create a data integration-based platform, chatbox, and citizen reporting related to the development of COVID-19 that can be accessed by the public.

Reports from the public will later be visualized in the form of a map that can be accessed by the public.

In addition, public reports will be integrated with other data, thereby helping people to see the spread of the corona virus throughout Indonesia, reduce the spread of Corona with crowd reports, and see full hospital data.

With its easy-to-use appearance and features, the Qlue application is a new breakthrough in the improvement and development of the city of Jakarta, both in the fields of urban planning and public services. Even though it has not been used by all people in Jakarta, thousands of reports are sent to the Qlue application every day.


The English, Chinese, Japanese, Arabic, and French versions are automatically generated by the AI. So there may still be inaccuracies in translating, please always see Indonesian as our main language. (system supported by DigitalSiber.id)