Making KTP And KIA Online Now Can Send Using GoSend

Gojek makes it easy to send electronic ID cards to the public. (photo: twitter @gojekindonesia)

JAKARTA - Managing population documents is now easier online thanks to Gojek's collaboration with the Population and Civil Registration Office (Disdukcapil) of DKI Jakarta Province.

Currently, Disdukcapil has received online population administration services through the integration of the Quick and Accurate Population Document Service Direct Access application (Alpukat Betawi).

"Jakarta residents can take care of residence documents starting from birth certificates, Electronic Identity Cards (KTP-el), Family Cards (KK), Child Identity Cards (KIA), changes in biodata, to death certificates online," said the Head of Regional Strategy. PPGR Gojek, Teuku Mufizar in an online press conference, Thursday, May 12.

Betawi avocado itself is available in the form of websites and applications. For sending documents, users can use the GoSend and SameDay instant services and the Midtrans payment gateway solution.

Regarding document security, the Head of the Population and Civil Registration Office of DKI Jakarta Province, Budi Awaludin said the security, confidentiality and accuracy of documents, registration numbers and GoSend partner information will be recorded in the Disdukcapil system.

"We have to protect people's personal data including their documents, we ensure this security through three steps, namely matching the registration number, the GoSend partner number to supervise, using a sealed envelope, then the officer will match the delivery number and the document so it's safer," he explained. Budi.

Meanwhile, Mufizar also added that he could do direct tracking through the application when sending documents, so that it was absolutely certain that the documents would reach their destination.

"We use live tracking, we will monitor it until the document reaches the recipient. Even if the cellphone driver partner dies, we will contact him immediately. If the document does not arrive, we will immediately report it according to the procedures Gojek has," said Mufizar.

Furthermore, payments for the GoSend service can also be made easily and transparently in the Betawi Avocado application through a QRIS scan and using GoPay.

For information, based on data from the DKI Jakarta Disdukcapil, the total population of DKI Jakarta is 11,261,595 people and the DKI Jakarta Disdukcapil processes at least 350 thousand population documents through the Betawi Avocado platform throughout 2021 alone.