Located in the Pantai Indah Kapuk (PIK) 2 area, the inauguration of the Mazda Indonesia Training Center marks Mazda's strategic step in strengthening its network, as well as building Human Resources capabilities, as a foundation for long-term growth in Indonesia.
Herbert Kwee, CEO of Eurokars Group Indonesia, emphasized that the inauguration of these two facilities is part of the company's strategic direction which is carried out in a planned manner.
"As a group, our direction is clear. We will continue to invest in network development, strengthen capabilities, and focus on customer quality and experience. We have presented the new Mazda Headquarters in Indonesia, and today we inaugurated the Mazda Indonesia Training Center. In the future, we also support various other strategic initiatives," he said, when met at PIK, Thursday, April 9.
Interestingly, in one place there are dealers up to the Mazda Indonesia Training Centre. For Mazda PIK 2 is a 3S dealership facility (Sales, Service, Spare Parts) which integrates all services in one location. This facility is designed to provide consistent and efficient services, as well as provide convenience for customers in every stage of ownership of Mazda vehicles.
Meanwhile, the Mazda Indonesia Training Centre is Mazda's first training facility in Indonesia, which is designed to build the quality of Human Resources in accordance with Mazda's global standards. Located on the 4th floor with an area of 704 square meters, this facility is able to accommodate more than 100 training participants at one time. Mazda Indonesia Training Centre presents structured training programs.
Mazda Indonesia Training Centre is equipped with various facilities designed to support the learning process in a comprehensive manner, as well as reflecting Mazda's values and philosophy, including Hiroshima Hall (Main Hall) The main room that represents the origin of Mazda, reflecting the spirit of toughness and the company's heritage. There is Hikari Hall (Side Hall) carrying the concept of light and openness, this multipurpose room is designed to encourage the exchange of ideas and perspectives.
In addition, there is the KODO Meeting Room inspired by the KODO design philosophy - Soul of Motion, this space is a container for the exploration of ideas with a precise and in-depth approach. Monozukuri Corner (Technology Corner) is a technology learning area that supports understanding of Mazda vehicle engineering, including demonstrations of components such as engines, Mazda Premium Color, and other systems. Omotenashi Room is a space that focuses on developing customer service quality, reflecting the spirit of sincere and attentive service, typical of Japan.
Through the presence of Mazda PIK 2 and Mazda Indonesia Training Centre, Mazda strengthens the readiness of its network and the quality of Human Resources simultaneously. This step reflects Mazda's long-term commitment to providing a consistent, quality, and customer-oriented experience, while strengthening Mazda's position in Indonesia.
"Consistency in execution is our focus in presenting the Mazda experience to customers. Mazda PIK 2 strengthens our network in terms of operations, while the Mazda Indonesia Training Center ensures that the standards we set can be implemented thoroughly at every service point," said Chief Operating Officer of PT Eurokars Motor Indonesia, Ricky Thio.
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