JAKARTA - PT Toyota-Astra Motor (TAM) has strengthened its commitment to providing Mobility Solutions for All by providing various services for customers who travel home for Lebaran 2026. Toyota presents 10 Toyota Posko Siaga which operates 24 hours on a number of main return routes on the islands of Java, Sumatra, Bali, and Sulawesi in the period 17-29 March 2026.
In addition to the service post, Toyota also ensures that 297 Toyota Standby Workshops will continue to operate normally during the holiday and Eid al-Fitr 2026. Other service support such as Toyota Mobile Service (TMS) and Emergency Roadside Assistance (ERA) are also available 24 hours to help customers who need assistance on the road.
"The services provided are not only vehicle service matters, but also the needs of drivers and their families so that they have a pleasant experience," explained Marketing Director of PT Toyota-Astra Motor (TAM) Jap Ernando Demily, quoted Monday, March 16.
Through a comprehensive mobility ecosystem, Toyota continues to provide a comprehensive vehicle ownership experience for customers. This is realized through various after-sales services such as the T-Care program which provides free periodic service and spare parts up to seven times since the vehicle is received by the customer.
Toyota also again presents the Standby Post at a number of strategic points on the homecoming route. The increasingly integrated toll road network makes customer travel more efficient, so that the placement of service posts is adjusted to the route most traveled by travelers.
At the post, Toyota vehicle owners can take advantage of various services such as periodic service to minor repairs. Customers can also perform free vehicle inspections, including tire checks, wiper water, brake systems, oil conditions, batteries, clutches, exterior and interior lights, and the underside of the vehicle.
If damage is found that requires further handling, the vehicle will be recommended to be towed (towing) to the nearest Toyota authorized workshop. This service can also be used by users of electrified vehicles, including Toyota Hybrid EV.
With the same cost of services and spare parts as in the official workshop, customers even get additional benefits in the form of a discount on service costs of up to 25 percent. Especially at the Toyota Posko Siaga Cikampek KM 57, tire replacement services are also available and free TMO Glass Cleaner.
Not only providing vehicle services, Toyota also provides facilities for customers who want to rest during their journey. The Standby Post is equipped with parking areas, air-conditioned lounges, free WiFi, satellite TV, automatic massage chairs, snacks and beverages, toilets, and children's play areas and game corners.
Customers also have the opportunity to obtain e-money worth Rp. 100 thousand from the mTOYOTA application as long as the inventory is still available with the applicable terms and conditions. On the other hand, as many as 297 Toyota Service Stations are still serving customers during the Lebaran holiday and national holidays.
Information regarding the location of the Toyota Posko Siaga and Bengkel Siaga can be accessed through the mTOYOTA application, including to get Rp100 thousand e-money when activated at the post. Toyota also activates Toyota Mobile Service (TMS) to help customer vehicles that experience problems around the Posko Siaga area.
Toyota also presents the Toyota Hybrid Health Check program to ensure that electrified vehicles remain in optimal condition. This program provides free battery checks for Hybrid EV and Battery EV vehicles aged 3-5 years or with a mileage of 50,000-100,000 km who are undergoing periodic service at an official Toyota workshop.
"We would like to thank the Astra Group value chain network for its cooperation in implementing the holiday campaign program which has run smoothly for more than 3 decades. Run the spirit of continuous improvement, Toyota always strives to innovate and improve the quality of services tailored to the needs of customers which are also increasing," concluded Marketing Director of PT Toyota Astra Motor (TAM), Hiroyuki Oide.
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