BMW Indonesia Holds Technical Competition With Hundreds Of Participants, This Is The Winner

Grand final BMW Technician Excellence Competition 2025. (Photo: BMW)

JAKARTA - BMW Indonesia held the BMW Technician Excellence Competition 2025, which for the first time was held directly in front of the media crew. This event is a national program that measures the quality of technicians in all BMW dealer networks.

BMW Technician Excellence Competition 2025, features eight of the best technicians from the entire BMW dealer network in Indonesia. They were selected through a rigorous selection process and showed the precision, discipline, and technical communication capabilities that became the foundation of BMW premium services.

Through this event, the media crew were given the unique opportunity to see how BMW technicians diagnosed and resolved vehicle problems in real time.

Director of Customer Support BMW Group Indonesia Mahalingam Maganderalingam, said that this event is not an ordinary competition. However, a talent development process that ensures BMW service standards continues to be at the global level.

"This year, more than 200 technicians are following the selection stages which assess the understanding of theory, diagnostic capabilities, and readiness to work with BMW's latest technology. RITA's integration in the semifinals is an example of how we prepare a BMW service network for a future that is increasingly connected and data-based," said Mahalingam Maganderalingam, in a statement to the media, Thursday, December 4.

The qualification stage at 200 participants was conducted online, allowing all participants from various regions to participate in the selection efficiently. At this stage, participants are tested for mastery of the theory related to BMW's latest vehicle, diagnostic, and technology systems. This basic mastery is an important foundation for technicians to provide accurate and reliable service.

From the qualifying stage, the best participants advanced to the semifinals, which this year presents a RITA-based challenge, BMW's remote diagnosis platform. Through this system, participants must diagnose BMW 320i who is at the BMW Training Center without physical touch on the vehicle.

Within 30 minutes, they will have to identify the damage, determine the root of the problem, and draw up a comprehensive repair plan while still considering customer perspectives. The approach reflects the future of BMW services that are increasingly connected, fast, and solution-oriented.

Eight technicians with the best performance were then selected to advance to the Grand Final. The three best technicians were named winners. The winners will each get a trip prize and train to the Asian BMW Group in 2026.

1st Winner: Punjung Warsito from BMW Astra Serpong dealer Winner 2: Nurdin Syahroni from BMW Astra dealer Cilandak Winner 3: Muhammad Zuhri from Plaza MINI Green Garden dealer