Hyundai Presents Aftersales Innovation At IIMS 2025: Caring For Cars Makes It Easier And Comfortable!

The complete line of vehicles at the Hyundai booth at IIMS 2025. (Photo: Bagus & Karisa / VOI)

JAKARTA PT Hyundai Motors Indonesia (HMID) has again proven its commitment to providing a worry-free vehicle ownership experience for customers. At the Indonesia International Motor Show (IIMS) 2025, Hyundai not only presents the latest vehicle lines, but also Hyundai aftersales service innovations Present to you, which is designed to provide practical, comfortable, and free-to-worry car maintenance solutions.

For potential buyers, the full-sale service is an important factor in choosing vehicles. Hyundai understands this and presents Hyundai Jaga, an innovative program that offers superior services to ensure that customer cars are always in top condition, both in routine care and emergency situations.

Through Hyundai Jaga, HMID provides various conveniences for customers to take care of their vehicles without being bothered. Here are some of the leading services that can be enjoyed:

Hyundai Workshop Workshop Network, Hyundai's official workshop, is widespread throughout Indonesia, ready to provide care and repair with certified experts. Hyundai workshop also serves maintenance and repair of electric vehicles (EVs).

EV Charging Service Hyundai presents Mobile Charging Service, electric vehicle charging solution at various strategic points, including in emergency conditions to ensure travel remains smooth.

Take Me Home X GrabKendaraan broke down on the way? Don't worry! Hyundai is working with Grab Indonesia to ensure customers can safely return home via emergency assistance services.

Body & Paint Service Services for body repairs and painting with global Hyundai standards, keeping the car's appearance prime whenever needed.

Booking Service make service reservations easily through the MyHyundai application or directly contact the dealer, so there is no need to queue at the workshop.

Free-Term Treatment Enjoys regular maintenance for up to 3+1 years or 60,000 km, and specifically for All-New Kona Electric, free for up to 5 years or 75,000 km.

Hyundai Guarantee Each Hyundai vehicle is equipped with an exclusive guarantee to provide extra protection for customers.

For customers who have difficulty setting aside time to serve at the workshop, Hyundai provides Mobile Service, which allows vehicle maintenance to be carried out directly at the customer's selected location, including at home. Hyundai also guarantees 24 Hour Genuine Parts Availability, ensuring the supply of essential parts is always available.

In addition, Hyundai's 24-hour Call Center is ready to serve various customer needs, including Roadside Assistance emergency services, dealer information, products, promotions, to service reservations and Bluelink and MyHyundai applications support.

HMID also guarantees the convenience of Hyundai vehicle owners, starting from guaranteeing the selling price of cars to guaranteeing consumer maintenance costs. This program applies to all purchases of Hyundai vehicle lines for the 2025 production year with applicable terms and conditions.

Guarantee Consumer Medical Fee

Guarantee of maintenance costs for motorists and passengers if they have a traffic accident and must receive medical treatment at the hospital.

Guarantee Payment Of Installments

Guarantee for payment of remaining installment payments if Hyundai vehicle line owners experience traffic accidents that result in permanent physical defects and inability to work or earn income.

Guarantee New Car Change

The guarantee of replacing a new car with the same model, type, and color if Hyundai experiences a traffic accident which causes damage with a total cost of at least 50% of the vehicle price.

Guarantee The Replacement Of Tire Fees

The guarantee of reimbursement for the purchase of new tires of the same type and size if the owner of the Hyundai vehicle is damaged by a tire (explosive / tearing) due to a traffic accident and can no longer be used.

Guarantee Resale

The vehicle resale price guarantee is 70% of the purchase price if you want to trade-in with any Hyundai car in the 3rd year of ownership for the owners of STARGAZER, STARGAZER X, and CRETA vehicles.

At IIMS 2025, Hyundai together with Shell presented Virtual Repair Experience, an interactive experience of replacing oil using Virtual Reality (VR) technology with Hyundai Shell Helix AH, high-quality oil with a delay of up to 15,000 km/1 years under normal driving conditions.

In addition, visitors can also enjoy a 25 percent discount for H-Genuine Accessories, original accessories designed specifically for Hyundai vehicles.

Don't miss the opportunity to experience the various aftersales Hyundai innovations firsthand! Visit the HMID booth at IIMS 2025, Hall D JIExpo Kemayoran, February 13's 23rd, and find the best solution for your car maintenance. Hyundai, always present for you!