The Chronology Of The Gorontalo Provincial Head Of Social Affairs: Risma Is Angry With The PKH Coordinator For Miscommunication

Minister of Social Affairs Tri Rismaharini (Photo: kemensos.go.id)

JAKARTA - Head of the Gorontalo Provincial Social Service, Muhammad Nadjamuddin, said that the anger of the Minister of Social Affairs, Tri Rismaharini, to a coordinator of the Family Hope Program (PKH) was initiated because of a communication error. This incident occurred when Risma was on a working visit to Gorontalo on Thursday, September 30.

He explained that Risma's anger initially occurred when the PDI-P politician checked data on receipts of social assistance between the bank as a distributor and the PKH coordinators in various regions. In addition, they were also asked to convey the obstacles in delivering aid to people in need.

"Asked how far the realization of the receipt or submission has been," said Nadjamuddin while talking to VOI via teleconference, Saturday, September 2.

However, due to data discrepancies, a coordinator said that some people had not received social assistance because they might have been crossed out. "Well, it was the strikethrough that made Mrs. Risma angry. That's the problem," he said.

"That's the problem. So this is a miscommunication about the data. That which after checking with the bank, the name is still there. What the PKH coordinator said was also immediately checked at the ministry because there happened to be an expert staff managing it and it turned out that the name was still there. there is," added Nadjamuddin.

However, he did not blame the difference in the data held by the PKH coordinator. The reason is that the data is not disclosed by the Ministry of Social Affairs (Kemensos) to the coordinator but only to the bank.

"The SP2D is from the Ministry of Social Affairs only to the bank. Then the bank conveys it to the PKH assistant, including the district or city. I can't even get the provincial service. Here is the problem," explained Nadjamuddin.

He did not expect Risma to be so angry that she pointed and pushed the coordinating officer who was conveying the problems he was facing. Moreover, he considered that the officer did not know anything because he was only trying to fight for the rights of the people who needed help.

"It's probably only because she said that she had been crossed out, well, Mrs. Risma got angry. 'I never crossed out I only expanded'. Then Mrs. Risma got angry, got angry, her blood pressure was high," he said.

"After that incident, after pointing it out, he immediately became angry, returned to his seat, and even chased him away. That's not good enough for us in the area," added Nadjamuddin.

He also did not deny that the atmosphere of the meeting that was held that day was not good, even the PKH coordinators did not want to convey the obstacles they faced in the field. However, this atmosphere was diluted because the PKH coordinators spoke again with Risma and finally she found out about the problems she was facing.

"PKH friends still had time to tell me the truth. But I didn't follow it anymore. They conveyed it again and then Mrs. Risma understood. They told me that. From there, Mrs. Risma understood what happened," said Nadjmuddin.