SURABAYA - Head of Sub-Directorate for Cyber Police of East Java AKBP Wildan Alberd appealed to the public to be aware of fraudulent bank fraud. According to Wildan, the perpetrators often contact customers with a number that is almost like a call center.
In launching the action, said Wildan, customers are then asked to mention a number of important data under the pretext of bank needs. Although his party has not officially received the report, he remains vigilant.
"You have to be careful so you don't become a victim," said Wildan quoting Jawapos, Wednesday, September 8.
Wildan also explained that the fraud could be prevented. One way is to look at the incoming phone number even though the numbers are almost the same.
"The number is definitely not the same as the call center number," he explained.
Wildan stated that the bank's call center number does not use an area code. On the other hand, the phone number of the fraudster is still using it.
"So, what makes the difference is the number at the front," he said.
Perpetrators of fraud, still said Wildan, usually often contact customers. Therefore, he appealed to the public to ignore it.
"Don't mind it," he insisted.
Wildan said that banks would never ask for important customer data. For example, ATM or mobile banking PIN and credit card numbers.
“In fact, some have asked for an OTP code. Never give it," said the policeman with two jasmines on his shoulders.
He appealed to the public who found signs of fraud to immediately file a complaint with the bank and the police.
"Let's get a follow-up," he said.
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