Transjakarta Assistance Bus in Bekasi Was Once Lined Up by Angkot Drivers, Now Back to Normal 

ILLUSTRATION BETWEEN

JAKARTA - The Transjakarta shuttle bus that helped transport passengers after the train accident was blocked by a number of angkot drivers in South Bekasi, Bekasi City, West Java.

This morning, Transjakarta deployed a number of buses to help the mobility of residents from Bekasi to Jakarta due to mobility disruption caused by a collision between trains at Bekasi Timur Station. However, when passing, the bus was blocked by the city transport driver.

This incident was confirmed by the Head of the Public Relations and CSR Department of PT Transjakarta Ayu Wardhani. Ayu admitted that this problem had been resolved by officers in the field shortly after the bus was inflated. Now, the Transjakarta shuttle bus operation in Bekasi has resumed.

"We apologize for the trip that had experienced obstacles. Currently, services have returned to normal service to customers. Transjakarta thanks for the support of all parties," said Ayu in his statement, Tuesday, April 28.

It is known that PT Transportasi Jakarta (Transjakarta) operates a shuttle bus service from Bekasi Timur Station to Bekasi Station to help the mobility of Commuter Line KRL passengers who are affected by travel disruptions.

This disruption is the result of the accident of the Commuter Line train across Kampung Bandan-Cikarang which was hit by the Argo Bromo Anggrek train route from Gambir-Surabaya Pasar Turi at Bekasi Timur Station on Monday evening, April 27.

"PT Transportasi Jakarta (Transjakarta) responds to operational constraints that occurred on the KAI Commuter service on the Cikarang-Bekasi line this morning. As a form of support for public mobility, Transjakarta operates a shuttle bus service to transport affected customers at normal rates," said Head of Public Relations and CSR Department of Transjakarta, Ayu Wardhani in his statement, Tuesday, April 28.

This shuttle service is focused on transporting passengers from Bekasi Timur Station to Bekasi Station so that their journey can continue in the midst of handling processes on the rail line.

A total of four bus units were deployed and fully alerted during the evacuation process at the scene. Transjakarta ensures that the fleet will continue to operate according to the needs on the ground until the train travel conditions return to normal.