President Director Of Garuda Indonesia Meets Minister Of Hajj And Umrah, Continue Efficient And Prima Hajj Services

President Director of Garuda Indonesia, Military Commander Tsani, held a meeting with the Minister of Hajj and Umrah, KH Mochamad Irfan Yusuf Hasyim/IST PHOTO

JAKARTA - President Director of Garuda Indonesia, Military Commander Tsani, held a meeting with the Minister of Hajj and Umrah, KH Mochamad Irfan Yusuf Hasyim.

As an airline that has been trusted for seven decades to support the smooth running of the pilgrimage, PT Garuda Indonesia (Persero/GIAA) Tbk is committed to providing efficient and service-oriented Hajj services.

"This is an important first step, welcoming the preparation of the 2026 Hajj," said Wamidlan, Thursday, September 18.

The military commander revealed that the meeting with the Ministers of Hajj and Umrah was in line with President Prabowo Subianto's mission to realize more efficient, inclusive, and in favor of the convenience of pilgrims.

"Garuda Indonesia has become part of the journey of worship from millions of worshipers, from generation to generation, holding a strategic role in ensuring the mobilization of pilgrims runs safely, smoothly, and full of blessings," he said.

Through close collaboration with various stakeholders, the Military Commander stated that Garuda Indonesia is committed to continuing to provide service innovations and sustainable operational efficiency.

This year, said the Military Commander, Garuda Indonesia recorded a very good improvement in the performance of the 2025 Hajj service, especially the high level of on-time performance (OTP). Over the completion of the 2025 Hajj pilgrims' repatriation period, Garuda Indonesia reported Garuda Indonesia's cumulative OTP records (departure and repatriation), reaching 96.2 percent.

"Even in four debarations, there is a perfect OTP, namely 100 percent. The four debarities in question are Balikpapan, Banda Aceh, Lombok, and Medan. During the departure phase, Garuda Indonesia recorded an OTP of 96.4 percent," he explained.

OTP's achievement in 2025, according to the Military Commander, is quite high when compared to last year. In comparison, Garuda Indonesia's cumulative OTP in 2024 reached 77.6 percent. Meanwhile, in the 2023 Hajj season, Garuda Indonesia's OTP rate was recorded at 84.92 percent.

"The success of Garuda Indonesia in improving the quality of Hajj flight services this year is a collaboration of all company operational lines," said the Military Commander.

For Garuda Indonesia's performance, member of Commission VIII DPR from the PAN faction, Sigit Purnomo Said, known as Pasha Ungu expressed his appreciation. Pasha assessed that Garuda Indonesia has succeeded in providing the best service for pilgrims since leaving for the Holy Land, until its return.

"Alhamdulillah, Garuda Indonesia strongly supports the successful implementation of the 2025 Hajj pilgrimage. We hope that this synergy will continue to be maintained, and the quality of service will continue to be improved in order to provide the best for God's guests," said Pasha who is also a member of the DPR's Hajj Supervisory Team (Timwas).

The same thing was conveyed by a member of Commission VIII of the DPR as well as the DPR Hajjwas from the Gerindra Party faction, Muhammad Husni. Husni admitted that Garuda Indonesia's services in supporting the implementation of the pilgrimage this year deserve appreciation.

Garuda provides good service. We from Timwas feel comfortable with the facilities and timeliness provided. Keep this quality because Garuda is an international class airline. Bravo Pak President! " said Husni.