PT Angkasa Pura I Lombok Airport stated that it was conducting an investigation regarding allegations of extortion by unscrupulous officers against users of transportation services at the entrance to passenger departure.
"Regarding the alleged extortion that occurred at the airport, we are currently conducting an in-depth investigation process," said Lombok Airport Public Relations Arif Hariyanto in Central Lombok, West Nusa Tenggara (NTB), Tuesday, July 1.
His party has not been able to provide more detailed information regarding the investigation process that is being carried out, but what is the public's complaint is being seriously followed up.
"Please wait for the investigation process," he said.
He said that if the alleged extortion committed by unscrupulous officers at the airport really happened, the sanctions could be dismissed in accordance with the rules.
"If it is proven that there are extortion activities carried out by unscrupulous officers, we will take firm action in accordance with applicable regulations," he said.
Previously, one of the victims on behalf of Sri Sundari from Bima said his family was in the face when he entered the departure gate of Lombok Airport on Saturday, June 28.
He and his three families were asked to spend Rp. 80,000 per person to be given entry to check in at Lombok Airport.
"We asked for Rp80 thousand at first, but because the flight hours were tight, we finally gave Rp50 thousand per person," he said.
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He said this was the second time that he and his entourage had experienced this, but with different security guards.
However, at that time, Rp. 100,000 per person was asked to be given entry.
"This is not a nominal problem, but only the first time I have found it at Lombok Airport, other airports are not like that," he said.
He hopes that the Lombok Airport will immediately take firm action against security guards who are suspected of making illegal levies on passengers, so that this does not happen again to other passengers.
"We hope that the officers will be dealt with firmly," he said.
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