DENPASAR - General Manager of I Gusti Ngurah Rai Airport Handy Heryudhitiawan opened his voice regarding the video of a dispute between aviation security (avsec) or airport security officers and a car transportation service driver that went viral on Instagram.
"The information we got was that at that time the Avsec officers were carrying out their duties to control unlicensed vehicle drivers," said Handy in Denpasar, Bali, Wednesday, March 20.
It is known that the video uploaded by the journalist's account recorded two avsec officers communicating with several car transportation service drivers.
The conversation in Balinese contains officers who ask the driver not to be there. However, due to emotion, one of the officers finally dissolved and they challenged each other.
I Gusti Ngurah Rai Airport confirmed the video. The incident occurred on Tuesday (19/3) at around 15:15 WITA in the hallway area of domestic arrivals.
"Avsec carries out this task as part of standard operating procedures and as a form of our efforts to create comfort and order for airport service users," said Handy.
In accordance with the provisions of the Ministry of Transportation, he said, business entities that are trying at the airport must have cooperation or contracts with airport business entities, while drivers in videos do not have contracts.
This provision, according to Hangy, does not only apply to types of transportation businesses, but also food (F&B) and services ( ATM counters,money changers, and others).
At the time it began to appear there were indications of refusal from the driver, he continued, they coordinated with the I Gusti Ngurah Rai Airport Resort Police.
Finally, the police secured the driver and avsec officers for further investigation.
According to his statement, this dispute has no effect on flight operations, the airport continues to serve passengers properly.
Handy appealed to service users to always use the airport's official transportation services that are available to maintain security and mutual comfort.
"The airport's official transportation can be accessed through the Land Transport counter at the domestic and international arrival terminal," he said.
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