JAKARTA - The government has extended the time to provide electricity cost relief assistance to customers of PT Perusahaan Listrik Negara (PLN) with subsidized 450 VA and 900VA power households, as well as 450 VA power business and industry categories until March 2021.
Director of Commerce and Customer Management, Bob Saril, said that the extension of the electricity bill subsidy program was the government's effort to ease the burden on poor and vulnerable groups of people in the face of the COVID-19 pandemic.
Following up on this government policy, PLN is ready to continue and succeed in the distribution of this free electricity stimulus. All customers who are eligible for bill exemptions or discounts have been entered into the system since the previous COVID-19 stimulus was given.
Bob said that the COVID-19 stimulus for PLN customers could start to be enjoyed on January 7, 2021. "In a system, we are ready to return to distribution, because this is an extension. We are optimistic that the distribution can go well," he said, in a written statement received. VOI, Saturday, January 2.
The following is a list of customer groups who get relief and the duration of time:
1. The 450 VA household class, free of charge or token, is given from the December 2020 to March 2021 account.
2. The subsidized 900 VA household group will be given a 50 percent discount on bills or tokens from December 2020 to March 2021.
In addition to subsidized 450 and 900 VA customers, the government has also expanded electricity billing incentives for the social, business and industrial segments. Business and industrial customers of 450 VA power will be provided a 100 percent electricity bill.
"We make sure that the stimulus is right on target, especially in the household category according to the Integrated Social Welfare Data from the Ministry of Social Affairs," said Bob.
Just as before, for postpaid customers, this assistance will be directly included in the bill of each customer, while for prepaid customers or those using the token system, the amount of assistance provided is the same as assistance in 2020.
You can obtain a COVID-19 stimulus electricity token via the website by:
1. Open the address www.pln.co.id then select the Stimulus Covid-19 menu (Free / Discount Tokens).
2. Enter Customer ID / Meter Number.
3. Then the Free Token will be displayed on the Screen.
4. Customers only need to enter the Free Token into the meter in accordance with the Customer ID.
PLN also uses the WhatsApp service to make it easier for customers to get electricity tokens by:
1. Open the WhatsApp application.
2. Chat WhatsApp to 08122-123-123, follow the instructions, one of which is to enter the Customer ID.
3. A free token will appear.
4. Customers only need to enter the Free Token into the meter in accordance with the Customer ID.
Apart from going through the PLN website and WhatsApp service, the stimulus token can also be obtained through the PLN Mobile application by:
1. Open the PLN Mobile Application.
2. Click "PLN Cares for Covid-19" in the Info & Promos section.
3. Enter Customer ID / Meter Number.
4. A free token will appear.
5. Customers only need to enter the Free Token into the meter in accordance with the Customer ID.
"We made many access options, so that it would be easier for customers to take this electric stimulus token," he said.
To reach customers in remote areas, PLN will also work with government officials at the sub-district / village / village level to ensure that electricity assistance during the COVID-19 pandemic is acceptable to the community.
In terms of the number of recipients of the COVID-19 stimulus, 450VA household customers were 24.16 million, while Subsidized 900VA customers were 7.87 million customers. Meanwhile, the number of Small Business (B1) and Small Industry (I1) customers was approximately 459 thousand.
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