WEST ACEH - The West Aceh Regency Communication, Information and Encryption Service (Diskominsa) wrote to cellular phone service providers to address internet and cell phone service disruptions for thousands of residents in the interior of West Aceh.
"West Aceh Regency Government has coordinated with the West Aceh Regional Telkomsel PT maintenance unit of the equipment network/BTS, to immediately follow up on network disruption problems in the interior of West Aceh," said Head of the West Aceh Diskominsa Application and Information Division Teuku Syaiful in Meulaboh, Antara, Saturday, January 21.
A total of three sub-districts that are currently experiencing cell phone and internet disruptions in West Aceh Regency, namely Woyla Timur, Sungai Mas, and Woyla.
In accordance with the procedure, after receiving reports from the public and the sub-district, his party immediately coordinated and wrote to PT Telkomsel, as a mobile phone service provider company in West Aceh.
This is an effort to ask about network disruptions that have caused telecommunications services to be cut off in the interior of West Aceh, causing communication inconvenience in the community.
"West Aceh Diskominsa Authority can only seek its solution by facilitating the problems experienced by the community as customers," he said.
Rerhadap segala proses perbaikan, hal ini menjadi kewenangan penyedia layanan teleponsel. Diskominsa Aceh Barat terus berupaya mendorong pihak terkait segera memperbaiki kerusakan dan gangguan jaringan telekomunikasi yang dialami oleh masyarakat.
Based on the results of coordination and communication with the management of PT Telkomsel, he said, the telecommunications company was aware of damage to hardware and software in tower network transmission devices in the Woyla area, Sungai Mas, and surrounding areas.
“Hingga ini proses upaya perbaikan jaringan sampai saat ini masih terus dilakukan,” demikian Teuku Syaiful.
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