Ganjar Pranowo LIKEs Public Service In Central Java To Improve

Ganjar Pranowo is happy that services to the public are getting better. (IST)

Central Java Governor Ganjar Pranowo said administrative indicators should not be the standard to assess the quality of public services. According to him, public services can be known from the voices of the public.

This was conveyed by Ganjar after attending the Coordination Meeting for the Implementation of Public Services and the Submission of the Assessment of Compliance with Public Service Standards in 2022, at Gradhika Bhakti Praja, Friday, January 20.

"I'm happy because from ORI (Indonesian Ombudsman) judging from outside and then we tried to see areas where public services used to be red now can be green," said Ganjar Pranowo.

The former member of the Indonesian House of Representatives appreciates regional heads who have improved their public services. Ganjar said that indications of a good public service assessment or not can be assessed by the voice of the public.

"The more votes that come out in the public, the more bad the service is, that's all. But if you use indicators that are administrative in nature, it will not be felt by the community," he said.

For almost ten years leading, said Ganjar, complaints that arise from the public are often related to three sectors. Namely education, health and social services. That's public expectations so that later he can get the best service," he said.

So that the presence of the Indonesian Ombudsman to provide an assessment, said Ganjar, is an additional motivation for the government for improvement.

"There are the five best regencies and cities, each place can be referred from before whether they make improvements or not, and it turns out that there are improvements. So listen to the voices of the people, now the repairs are made," he said.

In the future, Ganjar hopes that the regency city government, whose value is good, can share experiences. While studying, learning experiences, then among them can share so that they are better off improving. You don't have to think about how to get new ones and fix them, just for example, the existing ones will be faster," he said.

Meanwhile, the leadership of the Indonesian Ombudsman, Robert Na Endi Jaweng, appreciated the three offices in the Central Java Provincial Government, which he assessed for the past year, to make improvements to service standards. The three services are the Health Service, Education and Culture Office, and the Social Service.

"These improvements can be seen optimally, the results of the assessment of the Indonesian Ombudsman must be proven by the fact and significantly felt by the community," he said.

On that occasion, Ganjar Pranowo accompanied by the leadership of the Indonesian Ombudsman Robert Na Endi Jaweng submitted the results of the assessment to the ten best city and district governments in Central Java.

Regency recipients of the best compliance assessment results, Grobogan Regency, Banyumas, Kendal, Kudus and Tegal Regency. The recipients of the city governments are Magelang, Surakarta, Pekalongan, Tegal and Salatiga cities.