The Video Is Viral, IPhone Buyers Who Criticize IBox Apologize

Illustration (Photo: Twitter @iBoxIndonesia)

JAKARTA - The owner of the TikTok @ julio.ioio account apologizes if the video is about criticism regarding iBox outlet staff that is not viral on social media. This apology is addressed to iBox management.

"If iBox feels harmed, I apologize for the amount. This is purely just the opinion of the customer. I don't want to go viral either, what to do. This could be input for iBox to improve. But if offended, I'm sorry," said @ julio.ioio in a video upload on his TikTok account, Sunday, December 27.

According to @ julio.ioio, the video that includes a narrative that the iBox outlet staff is not friendly towards him wearing the t-shirt and flip-flops is only his personal opinion.

"The questions I asked (to the iBox staff), the answers were not satisfied, in my opinion. In my opinion, I was reluctant. So, the video is actually the customer's opinion," he said.

For information, one of the TikTok social media accounts with the username @ julio.ioio uploaded a video containing his experience of buying a cellphone at an iBox outlet in Senayan City.

The account admitted that he had a bad experience because he felt that the iBox staff were unfriendly because he entered the outlet wearing a t-shirt and flip-flops.

Finally, the video went viral on other social media, such as Instagram and Twitter. Also, the iboxindonesia social media account was also bombarded with criticism by netizens.