SURABAYA - The Surabaya City Population and Civil Registry Service said that applications for making electronic identity cards (KTP) in digital form in the City of Heroes, East Java, could reach 11,389 people per day.

"As of yesterday December 16, it reached 11,389 people. The number of active accounts in Surabaya residents will continue to increase", said the Head of the Surabaya City Population and Civil Registry Service (Dispendukcapil), Agus Imam Sonhaji, reported by ANTARA on Saturday, December 17.

According to him, this digital residence identity (electronic KTP in digital form) has been regulated in the Minister of Home Affairs Regulation (Permendagri) Number 72 of 2022 concerning Standards and Specifications for Hardware, Software, and KTP-El Forms, as well as the implementation of digital citizenship identities.

It is hoped that the more people who take care of the digital KTP, the better because by using the digital version of the e-KTP, residents will already have e-KTP, KK, and other administrative documents in their hands.

"This can help residents with all their affairs without having to carry lots of documents that are at risk of being lost or scattered. This is a more advanced choice of identity products provided by the government for its citizens", he said.

Apart from that, his party has also invited all agencies, institutions, and business entities that usually ask for resident identities for their services, such as banking, hotels, police, military, immigration, and others.

"To convey or explain the latest Permendagri regarding the existence of the Digital KTP, we have implemented it twice. We have also sent a circular letter to all of them. We will continue to increase it next year", he said.

In fact, when there are residents who complain that their digital KTP is rejected by the institution/agency, then on the complaints of these residents, his party gives a written reminder to the institution.

"They have to admit it as a resident's identity document because it is the government that issues it. As far as I can remember, they have made letters reminiscent of this three times", he said.


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