The Ombudsman Of West Sumatra: Compliance With Public Services Of The Yellow Zone Of Solok Regency Government

Solok Regent Epyardi Asda when receiving a visit from the Indonesian Ombudsman representing West Sumatra to the Solok Regency Government (ANTARA/HO-Diskominfo Solok)

SUMBAR - The Indonesian Ombudsman Representative for West Sumatra provided an assessment of the compliance with the public service standards of the Solok Regency Government (Pemkab) in 2021 which was already in the medium zone or yellow zone.

The Head of the Ombudsman Representative for West Sumatra, Yefri Heriani, said that the assessment of compliance standards was carried out with the aim of improving and perfecting public policies to prevent maladministration.

"The assessment of compliance with the Solok Regency Government's public service standards for 2021 is already in the medium zone or yellow zone," he said in Arosuka, Antara, Tuesday, June 28.

According to him, this should be a record of the Solok Regency Government to further improve public services to the community. "It is hoped that the current yellow zone can become a green zone or have good value again in the future," he said.

The Regent of Solok, Epyardi Asda, thanked the Ombusdman RI Representative of West Sumatra for the visit to the district government.

"I feel happy and support the performance of the Indonesian Ombudsman Representative for West Sumatra as a public service supervisor," he said.

He hopes that by working with the Ombudsman, in the future the Solok Regency Government can make changes to provide the best service to the people in Solok Regency.

Previously, the Department of Population and Civil Registration (Disdukcapil) together with the Office of the Ministry of Religion of Solok Regency launched an integrated service innovation in the form of one service for 11 documents ("One for Eleven") with the aim of providing convenience in public services.

Head of Solok Disdukcapil Riki Carnova said the innovation of one service for 11 documents is a manifestation of the seriousness of the Solok Regency Government which is determined to improve and facilitate public services.

In addition, he explained, the purpose of this "One for Eleven" innovation is so that people who get married on that day can immediately get 11 documents at once without having to bother with the local Disdukcapil Office.

A total of 11 documents that can be obtained in one service include five documents from the local KUA such as two marriage books, two screening or counseling certificates, one marriage card, and six Disdukcapil documents in the form of three family cards, two ID cards, and one service certificate. integrated.